John Walter Counsellor · Pause & Listen

We've just had a
difficult moment.
Let's slow it down.

This tool will help you come back to each other, without fixing, defending, or giving your opinion. There are two rounds so each of you gets to speak and be heard. First, tell us your names.

Partner 1
Partner 2
No fixing
No defending
No opinions
No interrupting

This isn't about resolving anything right now. It's about being heard, and hearing. Save the problem-solving for when you're both calmer.

John Walter Counsellor · Pause & Listen
Before you talk

First, settle your
nervous systems

In the heat of an argument, you can't listen properly. Neither of you can think clearly right now, and that's not a failing — it's just how nervous systems work. Pick something that works for you both and take a few minutes before you start.

🫁
Breathe together
Slow breaths, in sync
Hot drink
Make tea or coffee, hold the mug
🚶
Short walk
Side by side, no talking needed
🤝
Sit together
Shoulder to shoulder, or hold hands
10 minute pause
Step away, then return together
Something else
Whatever works for you both

John Walter Counsellor · Pause & Listen
Round 1
Round 1 · Step 1  ·  Speaking

One moment.
No story, no history.

One specific moment. What happened and what it brought up. Two or three sentences, no more.

"When you said [or did] that, something in me felt... I'm not saying you meant it this way, but for me it felt like..."

speaks

One specific moment only. No backstory, no "and another thing." Just what happened and what it brought up in you. Keep it to two or three sentences.

listens

Your only job is to stay present. Don't plan your reply. Just receive what's being said.

John Walter Counsellor · Pause & Listen
Round 1
Round 1 · Step 2  ·  Reflecting back

Say back what
you heard.

Not your response. Not a correction. Just show your partner they've been heard.

"What I heard you say is that you felt [feeling] and you needed [need]. Did I get that right?"

reflects back

Only reflect what you actually heard. Don't add your interpretation or your side yet. Ask if you got it right, and mean it.

confirms

Did they get it? Say yes, or say what they missed — one thing only. No expanding into new territory yet.

If something was missed, the reflection is simply repeated. No debating.

John Walter Counsellor · Pause & Listen
Round 2
Round 2 · Step 1  ·  Speaking

Now the other
partner leads.

Same structure, same rules. Speak from inside your own experience — not about what they did, but about what it brought up in you.

"When that happened, what I was feeling was... What I was trying to protect was..."

speaks

One specific moment. Your feeling. What you needed or were trying to protect. Two or three sentences.

listens

Your turn to just receive. No planning a reply. Stay present with what's being said.

John Walter Counsellor · Pause & Listen
Round 2
Round 2 · Step 2  ·  Reflecting back

Say back what
you heard.

Same as before. Show your partner they've been heard before anything else happens.

"What I heard you say is that you felt [feeling] and you needed [need]. Did I get that right?"

reflects back

Only reflect what you heard. Don't add your side yet. Ask if you got it right.

confirms

Did they get it? Say yes, or say what they missed — one thing only.

No debating. If something was missed, the reflection is simply repeated.

John Walter Counsellor · Pause & Listen
Final step  ·  Recognition

Not agreement.
Recognition.

Each of you names one thing you understand about the other's experience that you didn't before. This isn't the same as agreeing.

"One thing I understand about what you were feeling that I didn't before is..."

speaks first

One thing only. It doesn't have to be a revelation — small recognition matters.

speaks second

One thing only. In your own words.

John Walter Counsellor · Pause & Listen

You made it through together.

You've just done something most couples find hard: you slowed down, listened, and let yourselves be heard. That takes more than most people manage in the heat of a moment.

You don't need to resolve anything else today. If something important came up that needs more space, bring it to your next session.

Talk to John about couples counselling →